5-1-1 is the Number to Call for Road Conditions
Posted: 29-Jan-2004 5:22PM CST
Frankfort, Kentucky (January 26, 2004)-Kentucky’s 511 traffic and travel information line got a real workout with the weekend’s wintry weather. On Sunday, January 25th, 32,880 calls were received by the service operated by the Kentucky Transportation Cabinet.
The line, launched in November of 2002, is an interactive voice recognition service that provides callers with accurate, useful and timely traffic, travel and road weather information, 24/7. Callers can request specific information on 8,217 miles of major Kentucky roadways. Information on accidents, construction areas, weather conditions and road closures allows motorists to make more informed choices for reaching their destination.
The call is free; however, roaming and airtime charges may apply on wireless calls. When traveling outside Kentucky, information on our highway system is available by calling 1-866-737-3767.
The 5-1-1 line averages about 56,780 calls per month. The all-time high call volume to date was logged on February 16, 2003 with 34,931 calls on that day.
The traffic and travel information is available by calling 5-1-1 or via the Web site at www.511.ky.gov . The Web site is updated every 15 minutes, while the phone data can change each minute.
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